Terms of Use

The diagnostic centre UltraLab d.o.o., with registered seat at Tržaška cesta 10, 1000 Ljubljana, Slovenia (referred to as “UltraLab” or “we”) welcomes you to UltraLab’s official website. We thank you for your interest in our services and hope that our website answers any questions you might have in respect of our services.


It is assumed that by browsing UltraLab’s website you agree with these Terms of Use. If you do not agree with them, or agree only partly, we recommend you do not use this website.

Information provided on the UltraLab website are provided for informative purposes only and may not be construed to have any legal effect. UltraLab aims to update the information on the website regularly, however does not assume responsibility for eventual errors or outdated information, especially with regard to the price list for the services. The price for examination, as listed on the UltraLab website, is subject to price list changes and depends also on the scope of consultation provided to an individual patient. Prices valid at the time of confirmation of appointment apply.

Any and all medical information or content on UltraLab’s website are also informative. UltraLab does not provide any medical advice on the website and the said information should not be used or construed as such. All health-related issues should be dealt with your personal physician or other competent health care institutions.

UltraLab cannot accept any responsibility or liability for any damages caused by technical errors or temporary non-accessibility of the UltraLab website.

UltraLab website may contain links to third party websites. Such links are provided for your convenience only, whereby UltraLab does not assume any liability or responsibility for the contents, accuracy, availability, safety, personal data protection or any other aspect, of such websites. Use of third-party websites is subject to terms of use of the respective websites.

Exchange of information with UltraLab by means of electronic communication

Contact information provided on UltraLab’s website are not intended for submitting details of your medical history / problems or forwarding medical documents, therefore you are invited to refrain from submitting such correspondence. UltraLab does not assume any liability in respect of potential disclosure of such personal data due to electronic manner of the data transfer.

UltraLab online form should be used for scheduling appointments only, whereby the contact e-mail address is available for other general information with regard to UltraLab and its services. UltraLab reserves the right not to reply to electronic correspondence or to reply to it with a delay, without assuming any liability or responsibility in this respect.

Copyright and Other Rights Notice

All contents of the website, including but not limited to the text, graphics, images, photographs and their layout as well as the UltraLab logo, as represented on the website, are subject to protection under copyright, industrial property and/or other rights. Any reproduction or other use of the materials on this website is prohibited.

Policy on Cookies

UltraLab’s website uses cookies for monitoring the frequency of visits, with the aim of improving the user experience.

Cookies are small text files which are uploaded to the device, used for accessing the website, through browsers. Most websites use them for the purpose of adjusting or improving the user experience. Cookies are usually uploaded to the device, used for accessing the internet, upon the first visit to the website. In subsequent visits the browser can check whether the cookie of the respective website is already present. If so, the browser uses data, contained in the cookie, to communicate with the website and can adjust the contents displayed to the individual user or can forward analytic data to the website administrator for the purpose of adjusting the website content, all with the aim of improving user experience. With the help of cookies, the website remembers individual preferences, making browsing more efficient and user friendly.

UltraLab website uses the following cookies:
Expires after 2 years from set/update.
Used by Google Analytics to remember some of your preferences.
Expires after 2 years from set/update.
Used by Google Analytics to distinguish users and sessions.
Expires after 30 mins from set/update.
Used by Google Analytics to determine new sessions/visits.
Expires after closing browser.
Used by Google Analytics in conjunction with the __utmb cookie
to determine whether the user was in a new session/visit.
Expires after 6 months from set/update.
Used by Google Analytics to remembers the traffic
source or campaign that explains how the user reached your site.
Expires after closing browser.
Used to display Google Map.
Expires after closing browser.
Used to display Google Map.
Expires after 6 months from set/update.
Used by Google to remember preferences such as preferred language,
SafeSearch filter on Google’s search results.
Expires after 24 hours from set.
Used to remember your language settings (English, Slovene, Italian).

UltraLab only uploads non-essential cookies to the device, used for accessing its website, if you consent to such upload by clicking the “I agree” button in the pop-up box on the website.

The user may verify or limit/block the uploaded cookies in browser settings. Please read and follow the specific browser’s instructions in this respect. In case you have any problems with cookie-related browser settings, please contact us at one of the published contact details.

Applicable law

This website (including these Legal Notices) shall be governed by Slovene law. The Slovene courts shall have exclusive jurisdiction over any disputes arising from this site.